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Canada Archey Online - Frequently Asked Questions

Frequently Asked Questions

One of the most common mistakes when beginners purchase their first bow is buying the wrong hand. 

  • A right handed bow means the bow is held in your left hand and the string is pulled with your right hand. This allows the string to align with your right eye. 
  • A left handed bow means the bow is held in your right hand and the string is pulled with your left hand. Allowing the string to align with your left eye. 

The handedness of the bow is in relation to the hand/arm that draws the string, not the hand that holds the bow. 

Another common misconception is people feel they should be buying a bow that allows them to pull with their dominant hand. 

In reality you want to purchase a bow that corresponds to your eye dominance. This allows you to have better accuracy and an easier time shooting with both eyes open. 

Most people who are right handed will be right eye dominant, and most people who are left handed will be left eye dominant. However this is just a general rule. 

Of every 10 bows we sell and setup for customers, at least one will be opposite eye dominant. Meaning they will be right handed but their dominant eye is their left eye. 

We always recommend purchasing a bow based on your eye dominance. It may feel awkward at first but in the long run it will pay off significantly. 

There are easy tesats you can do to find out your eye dominance. A simple search on youtube for "archery eye dominance test" will result in a simple test youy can do in about 10 secods to figure it out. If you come to our pro shop we will always do it for you prior to purchasing your first bow. 



A lot of people think they need to buy a string based on the length of their previous string or their bow length while it is strung. This is not the case. Bow sizes and string lengths are based on a standard known as AMO. AMO is a standardized set of measurements for archery bows, strings and equipment. 

For example, if your bow has an AMO length of 60 inches, when strung it will typically be 57 inches due to the curve in the bow limbs and the string it uses will also be 57 inches in length.

The string you need for your bow will typically be 3 to 4 inches shorter then the unstrung length of your bow. Depending on the type of bow it is. 

When purchasing a string this has already been taken into account by string manufacturers. Which means when purchasing a string you want to match the two AMO sizes. If it is labeled as 60 inch AMO string it means it fits a 60 inch AMO bow. So the string itself will be around 57 inches

For example if you purchase a 60" AMO Samick Sage, you can purchase a 60 inch AMO string and it will fit your bow. The string itself will be 57 inches which is fits a 60 inch AMO bow

String will always be listed by AMO length, not actual string length. This leads to confusion among new archers. Who measure their old strings then buy a new one based on the AMO length, not the actual length. If you were to measure your recurve string at 57 inch and buy an AMO 57 string, the AMO 57 string will be three inches shorter at 54 inches in total length.  

Almost all traditional recurve bows sold by Canada Archery will have the AMO length listed on the box or limbs. For Olympic Recurve equipment you will typically already know the AMO length of your bow. Which is normally between 64 and 70 inches long. This depends on how long your riser is bolt to bolt, in combination with if you have chosen to use short, medium or long limbs. For custom made bows it can be tricky unless the bow maker gives you the AMO length. Normally what you would do is measure the old string that came with the bow, and add 3 to 3.5 inches to get it's AMO size. 

We encourage you to mail us if you are having trouble before purchasing as to avoid buying the wrong string. 

At Canada Archery we always recommend purchasing a draw weight you feel comfortable shooting repeatedly. 

We have many customers who come in and want to purchase the heaviest draw weight bow they can for the money. We highly recommend against this until you are a more experienced archer. 

Archery is a skill that takes form, technique and time to master. As such you want to purchase a bow based on what you feel you can pull back and shoot at least fifty times in a row without becoming fatigued. Just because you may see a particular hunter, Olympian or influencer pulling back an 80lb compound bow doesn't mean you as a beginner should be doing the same. 

Lets use weight lifting as an example. If you have never weight trained before you wouldn't go out and buy 90lb non-adjustable dumbbells or try to squat 400lb on your first attempt. You need to build your body but also your form and technique before progressing. Otherwise your form will suffer and in archery that means your accuracy will never get better. If you are completely tired and your arms are burning after pulling your bow a few times, you will never progress. 

This means you need a plan to slowly improve your form and over time increase the draw weight of your bow. 

We typically recommend compound archers start with an adjustable cam bow that can go down to around 50lbs but allow increased weight over time as your form becomes better. Very high draw weight bows are typically used by hunters who are shooting one or two arrows in an entire day. As a beginner or while shooting tournaments nobody is shooting hunting weights. 

For new recurve archers we recommend starting at 20 or 25 pounds. Since you are holding more weight than a compound bow. One you gain experience and form you can easily swap out limbs for higher draw weight. 

One thing we hate to see is someone buy a brand new bow, get extremely excited then realize they are too tired to practice for even half an hour. 

Your draw length is how far your bow is drawn back. This will typically dictate what size bow you buy or how your compound bow is adjusted for optimal string angel and anchor positioning.  

A simple way to find a rough estimate of your draw length is as follows. 

While within arm distance from a wall. 


1. Stand your your feet shoulder width apart. 

2. Stick your arms out and make a T shape with your body. 

3. Make a fist with the hand that will hold the bow (left hand for righ handed bow, right hand for left handed bow). 

4. Shuffle towards the wall and place the fist on the wall. 

5. Now look over your shoulder down the length of your arm. 

6. Have someone measure from the wall to the corner of your mouth. 


This is a rough estimate on finding out your draw length. It is important to never overestimate your draw length. What matters most is accuracy of the measurement, not how long your draw length is. 


John Dudley from Nock On archery has a good video about finding out your rough draw length as a beginner. 




Draw length will determine what compound bow you buy and how it is adjusted. For recurve archers it helps give you an idea on the length of bow you can purchase. 

Brace height is the distance between your string while at rest and the deepest part of your riser handle. 

This is an important part of tuning and adjusting any recurve bow. This can be adjusted by adding or subtracting twists from your string. Which will close or increase the gap between the string and the throat of your riser. 

Depending on the type of recurve archery you do the brace height can be different. Most manufacturers will have documentation on their recommended brace height. 

It is important to always use a T square to check your brace height prior to shooting. 

Adding twists to a string will shorten the strings length. Which makes the limbs bend more, increasing the brace height. Removing twists from the string adds length and relaxes the limbs, which draws the string closer. 


Currently, we offer services from Canada Post. Our company is located in the Greater Toronto Area. Canada Post has been the most economical for ourselves and our customers. 

We offer $3 to $5 letter mail shipping for small items under $30 as a convenience to our customers. Due to Canada Post's regulations no version of letter mail within that price range comes with tracking. 

We strongly recommend you use a shipping option with tracking if the saftey of your item is priority. 



We currently ship everywhere in Canada through Canada Post. The only exception to Canada wide shipping is Bulldog Archery targets. They do not ship to the North West Territories, Yukon and Nunavut.
We currently ship to the United States of America via a cross border shipping service. Once your package arrives in America it will typically be handled by USPS. Occasionally we may use DHL. We recommend American customers check their local bow shops first.
We currently do not ship world wide.

If you would like your orders combined email us within 30min of placing your first order or add it to the notes of your second order.

The only shipping service we currently offer by special request in Canada is UPS. We do not ship with FedEX. Please contact us via email to arrange a UPS shipping.
Yes we currently do accept paypal. Occasionally Paypal may be disabled for developmental purposes. If you can't find PayPal checkout and can only order through that platform, please contact us. 
We only select cash in person. Due to COVID-19 we are currently not accepting cash.
We accept all major brands of credit cards. 

Return policy

We accept returns and exchanges on items that are unused and in original packaging with the following exceptions:

  • Complete bows
  • Risers
  • Limbs
  • Arrows
  • Releases
  • Target faces and target butts
  • Strings, nose buttons, kisser buttons, nock points, or any item that may come into contact with the user’s face
  • Items that are discontinued or on clearance
  • Any custom or made-to-order items


These items may pose a safety hazard if resold and we do not sell used products at this time. Returns or exchanges will not be accepted unless the item is defective. If your item is deflective or arrived broken, please read the "defective" section of this policy. 

No returns on any item marked “special order item”, unless the item is defective.

Returns for in-store purchases and click-and-collect purchases

You may return your items within 60 days of purchase. Returns made within 30 days are eligible for refund or store credit; returns made between 31 to 60 days are only eligible for store credit. You must return your items in store. A refund or store credit will be issued to you in the original amount paid. Refunds can only be issued in the original form of payment. Returns over 60 days are not eligible for refund or store credit.

Returns for online purchases

You may return or exchange your items within 60 days of the shipping date. Returns made within 30 days are eligible for refund or store credit; returns made between 31 to 60 days are only eligible for store credit. You may return your items in store. You may also return your items by shipping them back to us. Return shipping fee will be applied to a return shipping label. Shipping fee is waived for returns of defective items or due to errors on our end. Please contact us to set up a return or exchange. Refunds can only be issued in the original form of payment. Returns over 60 days are not accepted.
A refund is only applied after your return parcel has been received by us. Processing time can be up to 4 weeks depending on shipping time and financial institutions’ processing time.

Exchanges

You may exchange your items provided that they are in unopened and unused condition. Exchanges can be made up to 60 days after purchase date for in-store and click-and-collect orders, or shipping date for online orders. Exchanges are subject to item availability; you may not be able to exchange items that have been discontinued.

Defects

Defective items are items that have a manufacturer defect out of the packaging, or items that may have been damaged in shipping. Any damages incurred by the user, such as damages as a result of dry firing, are not considered defects.
Cosmetic defects such as scratches are assessed on a case-by-case basis.

Items covered under warranty

You are encouraged to contact the manufacturer directly to replace defective items that are covered under manufacturer warranty, or for defects that need to be verified by the manufacturer.

 

Restocking fee

A 10% restocking fee applies to returns of items in any online and click-and-collect order that has been fully fulfilled, unless there is a defect or an error on our end.
A 10% restocking fee applies to click-and-collect orders that have not been picked up 30 days after fulfillment.

Shipping

We can ship to virtually any address in the world. Note that there are shipping restrictions on certain products. These restrictions apply to the shipping of compound bows, risers, limbs, packages, traditional bows, arrows and other items outside of Canada. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

So long as the item is not opened, and not damaged, and has been returned within 30 days, yes. 

In some cases, for particular items, including special order products, a 10% restocking fee applies. The restocking fee can be reimbursed on any following order you make with Canada Archery Online. Please contact us to make sure you get the fee reimbursed on following orders.

We do not offer refunds for damaged items. 
Please give us a call or send us an email. If you send an email, please attach photos. You can find our contact information at the bottom left corner of every page. 
It depends on the item you have purchased. Some items may get to you in as little as a week, others, like extremely high end risers may take 8 weeks. 
To special order an item, if it is out of stock, simply place it into your cart and complete the purchase. If the product is not currently listed on our website, contact us via phone or email, and we may be able to place a custom order.


If the product is not currently listed on our website, contact us via phone or email, and we may be able to place a custom order.

Canceling special order items depends on the product. In most cases canceling a special order is not a problem. A 10 percent restocking fee may apply but will be reimbursed upon any following purchases you make with Canada Archery Online.

Some products such as custom made or made-to-order bows cannot be canceled. Many of these items are brought in from overseas or made specially by the manufacturer upon an order being placed

Typically custom arrow assembly can add up to two buisness days to your order shipment time.
All of our arrows are cut from carbon to nock groove. 

Arrow wraps are completely optional. We like using them because it makes replacing vanes very easy. We love experimenting with different combinations so arrow wraps allow us to remove vanes without damaging the arrow shaft. They have no impact on accuracy. 


All bows purchased at Canada Archery Online come with free fitting, tuning and setup upon request. We will work with you to make sure you get a bow that fits you properly. One of our missions is to never pressure customers into buying unsuitable products and we take extra steps to special order the exact bow required if necessary


We will never let a customer walk away with a bow that does not fit them properly. Proper fitting equipment is key to the customers enjoyment of archery. 

As a typical rule of thumb we do not. It is our experience that many people buy mass produced bows from large big box stores. These bows often come damaged or out of spec. Sometimes people are even sold a piece of equipment completely wrong for their body type, dominant eye, arm length and so forth. 

When we begin work on a bow it becomes our responsibility to fix it. 

If you have concerns you may have been sold a damaged or incorrect piece of archery equipment. Please feel free to stop by and we can give you our advice. 

We offer continued adivce, help and tuning for any customers that have purchased archery products from us. 

We have a Pro Shop located at 170 The Donway West, Unit #105, Toronto, Ontario, Canada. 

Due to Canada Archery Online being an authorized dealer with all brands we handle, we currently do not offer price matching. This is because we already offer the lowest price allowed by the manufactures. We do not mark up our products beyond the pricing structure given to us.

Always ensure you are buying from an authorized dealer and try to support your local shop. All professional archery dealers will have.

  • A fixed address
  • A proper phone number attached to the address.
  • Be able to be verified by the brand or supplier of the products in which they sell.
A fixed address, shop and phone number are important aspects especially when buying bows and crossbows. Virtually all bow manufactures require you to have a physical store. Most high end compound bows are also not allowed to be purchased online or shipped to customers. Buying from dealers who are not authorized typically results in fraud, buying broken equipment and loss of money for the customer. We highly encourage all archers to buy from their authorized local archery dealer.

Always ensure you are buying from an authorized dealer and try to support your local shop. All professional archery dealers will have.

  • A fixed address
  • A proper phone number attached to the address.
  • Be able to be verified by the brand or supplier of the products in which they sell.

A fixed address, shop and phone number are important aspects especially when buying bows and crossbows. Virtually all bow manufactures require you to have a physical store. All major brands do not allow shipping compound bows and do not allow online sales. Buying from dealers who are not authorized typically results in fraud, buying broken equipment and loss of money for the customer. We highly encourage all archers to buy from their authorized local archery dealer.

If you find an archery "dealer" without a fixed address, proper phone number, and can't verify them with manufactures or suppliers. Chances are they are selling unauthorized products. Sadly this is a common problem in the archery industry.


Please be aware and always support your local archery pro shops.

We offer a discount for all first responders. To have the discount applied to your account please email us at help@canadaarcheryonline.com with proof of your status as a first responder. Your account will approved for your discount and a code will be sent to you that can be used multiple times.